It is recommended that end users who will be consuming streams using an installed Hive client go ahead and run the Hive self test at least 2 days prior to the streaming event. This should leave enough time to make any changes to needed to their installation and configuration such that none of the streaming content will be missed.
Hive Client Self Test Instructions
- On a desktop or laptop with the Hive client installed, go to your Applications folder and click into the Hive folder
- Locate the "Client Self Test Page" file and open it in a browser
- Below the organization and client information, review the "Critical for Streaming" table to ensure that all listed tests passed with "OK" indicated, as in the image below:
As long as these "critical for streaming" tests all pass, you should be prepared for a seamless stream playback experience. If error codes are reported, please contact your IT help desk staff, and they can reference the Hive error code list to resolve any issues.