Administrator access is managed through Platform Administration and can only be updated by a Studio Owner. Studio Owners can add and remove admins, as well as view, manage, and revoke pending invitations. Because Studio membership controls access to both the Hub and UMC, Platform Administration is the central location for managing administrator access within a Studio.
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What is the Hub?
IT and Asset teams use the Hub to host media, customize players, workflows, integrations, and destinations. While some features are managed in the uStudio Management Console (UMC), the UMC mainly handles content and audience groups for our web and mobile apps. The Hub is also key for managing administrators as a Studio Owner, impacting UMC admin access.
Who is the Studio Owner and what can they do?
Each Studio has one Owner who manages admins. If you have access to multiple studios, select the correct one from the top-left dropdown.
Note: You're the Studio Owner if you see Invitations in the Members section. Members are called Admins. Do not remove service accounts like Transcriber or API.
Adding an Admin
- Log into Hub.
- Click the "+" icon next to Members (aka Admins) at the bottom left.
- Enter the new admin's full Name and their Email Address.
- Click “Add Member,” which will send an invitation from notifications@ustudio.com to your admin. Once the new admin accepts their invitation, then they will become a Member with access to the Hub or UMC.
Note: If SSO is enabled, you will need to make sure the new admin is assigned to your identity provider's uStudio admin application.
Removing an Admin
- To remove an admin, select their username under Members.
- Click “Remove Member” at the bottom right.
Note: Removing an admin from the studio restricts their access, even if SSO is enabled, since access is controlled by invitation.
Managing Invitations
Click “Invitations” under Members. Here you can verify you’ve invited the right person to be an admin. You can also revoke the invitation by checking the box next to the admin and clicking “Delete Invitation.”
