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Our award-winning video and media platform supports video on demand, live video streaming and much more for faster, more effective communication. Articles in this section answer common questions and troubleshooting for the video platform side of our business. This includes API help, how to customize video players, the analytics available in uStudio's video platform hub, and much more.

  • Can uStudio set up a developer session to coach our team to customize video player themes and modules?
  • Log into uStudio's Video Platform Hub
  • Making Podcast Edits in the Video Platform: How to attach a thumbnail to an audio file within the platform?
  • Why aren't changes to my Video Site showing?
  • Where can I find info about an uploaded video file in uStudio's video platform Hub?
  • How to delete videos in uStudio's Video Platform Hub?
  • What are studio members in uStudio's video platform Hub?
  • What Is the YouTube Wrapper Module in uStudio's Video Platform Hub and How Do I Use It?
  • What Is the Facebook Wrapper Module in uStudio's Video Platform Hub and How Do I Use It?
  • What should I know about studios that auto-publish video content?
  • How can I make files available for download during video playback?
  • What do I do with my videos that are stuck during uploading in uStudio's video platform Hub?
  • All about Collections in uStudio's Video Platform Hub
  • About our preview video quality in uStudio's video platform Hub
  • How to use uStudio's Video Site custom subdomain settings
  • Account Lockout
  • How do I remove members from my studio in uStudio's video platform Hub?
  • How do I access multiple studios in the Hub?
  • What is a studio owner for uStudio's video platform Hub?
  • How do I add new users to my studio in uStudio's video platform Hub?
  • Time-based transcripts (WebVTT files)
  • Aside from the standard analytics what else could uStudio possibly provide?
  • What are recommended specs for the video thumbnail image?
  • How Facebook and YouTube Log Video Stats
  • Can I add my brand logo to a Video Site in uStudio's video platform Hub?
  • How do I use the thumbnail selector feature in uStudio's video platform Hub to change a video's thumbnail image?
  • How to use the Subtitles Module in Playground
  • Codes for specifying subtitle languages in uStudio's video platform Hub
  • Protect Video Players with Single Sign-On (SSO) Enforcement
  • How do Secure Adaptive HTML5 Video Players work?
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